Frequently Asked Questions?

If you’re unable to locate the information you need, feel free to chat with our Chatbot located at the bottom right of this page, or simply reach out to us.

What is Manolo Remiddi AI Solutions? Manolo Remiddi AI Solutions is a pioneering platform for creating AI-powered chatbots. It utilizes the data you supply as the foundational context, referencing it to deliver precise responses to inquiries. Options for data integration include direct uploads, imports from cloud storage partners, URL-based automatic scraping, or manual text entry. The chatbots can be integrated into your website or utilized within Slack for enhanced communication efficiency.

Can I share or resell a chatbot I’ve created? Yes, you have full control over your chatbot’s design, customization, and data. You’re also free to share or resell your chatbot for public use.

How do we protect your privacy? We prioritise your security and privacy by employing strict measures against data loss, unauthorised access, and misuse. Our systems are ISO, SOC, and GDPR certified, using encryption and adhering to the Center for Internet Security’s Critical Security Controls.

Where is my data stored? As a cloud-based Software-as-a-Service (SaaS) platform, Manolo Remiddi AI Solutions stores all user-uploaded data online. Our infrastructure is hosted on Amazon Web Services (AWS), ensuring reliable and secure data management.

Does it support multiple languages? Absolutely. Leveraging OpenAI’s advanced large language models (LLMs), our service boasts generative AI capabilities across more than 95 languages. These models are adeptly trained on a wide array of publicly sourced internet data, allowing Manolo Remiddi AI Solutions to cater to a global audience with multilingual support.

What formats should my data be in? We accommodate a variety of text document formats, including .pdf, .docx, .txt, .md, .tex, .csv, .xlsx, and .xls. Additionally, you may provide URLs for the automatic extraction of text content (note: content does not auto-refresh with website updates) or directly input text.

Which LLM does the platform support? Our flexible backend architecture is designed to accommodate multiple Large Language Models, including ChatGPT, Gemini, and Claude. We’re also planning to integrate more LLMs, like Meta’s LLaMA and other open-source options, as they become fully operational.

Is it possible to customize my chatbot’s persona? Yes, you can tailor your chatbot’s persona through our intuitive template-based prompt engineering, allowing for a personalized interaction experience.

How do I integrate my chatbot into my website? To add your chatbot to your site, you can embed an iframe or insert a chat bubble at the bottom right corner of the webpage. Simply create your chatbot and select “Embed on website” to initiate the integration process.

Why don’t you offer yearly subscriptions? We don’t offer yearly subscriptions because AI technology advances rapidly, with significant updates occurring frequently. By focusing on monthly subscriptions, we can promptly adapt to these advancements and any changes in costs. This ensures that you always have access to the most current and powerful AI tools at the best price, without being locked into a potentially outdated service.


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